States Authorized for Direct Shipment:
Shipping will come from GSO, UPS or FedEx.
Ground shipping is provided at current market rates.
Wine is a Delicate Commodity:
Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. Besa is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser.
Returns / Refunds
Your purchase price is fully refundable until your order has shipped, at which point the sale will be final. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error.
Please send an email to (Info@drinkbesa.com or call 310-272-9477 ) to arrange for the return of corked or flawed product.